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Need help now? Other Support Information

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The Cassida Help Center has troubleshooting information to help you solve many common issues. You can also use the Help Center to file a new help request.

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“The Technical Support staff solved my issue immediately, right over the phone. Thanks Cassida!”



You can rely on the Cassida Technical Support Team long after your original purchase. If you have questions, need advice or need your machine repaired we’re here to support you.

Our goal is to make Cassida machines your lifetime work partner. That's why Cassida products are subject to stringent quality control during the manufacturing process and are backed by a 12 month parts and labor warranty.

Warranty registration
Use the link below to register your purchase.
Warranty registration

Should the need arise, our technical support team will gladly provide any parts needed to get your machine back into operation. We realize time is often a factor in today’s fast paced world. To meet those demands, Cassida’s warehouse has a full complement of parts ready to be promptly dispatched.

Technical support contact information
Please feel free to contact our technical support team by email or phone

   Phone: 888-800-0303 (option 2)


Cassida Corporation

19636 SW 90th Court, Tualatin, OR 97062
phone: 888-800-0303 fax: 1-888-556-5242

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