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Frequently Asked Questions
How accurate are Cassida bill counters?
How accurate are Cassida bill counters?
Cassida bill counters deliver 99.9% accuracy when properly maintained. Accuracy depends on the condition of the bill; clean bills count more reliably than worn currency. Regular cleaning ensures consistent performance.
Can bill counters detect counterfeit money?
Can bill counters detect counterfeit money?
Yes, many Cassida bill counters include counterfeit detection features using ultraviolet (UV), magnetic (MG), and infrared (IR) sensors to verify bill authenticity. Cassida mixed bill counters in addition are equipped with 2 Contact Image Sensors (2CIS) which maximizes the protection against counterfeit even further.
What's the difference between a bill counter and a mixed bill counter?
What's the difference between a bill counter and a mixed bill counter?
Standard bill counters count bills by quantity only and require all bills to be the same denomination. Mixed bill counters utilize advanced recognition technology to automatically identify different denominations, count quantities, and calculate the total dollar value.
How long do bill counters typically last?
How long do bill counters typically last?
With regular maintenance, Cassida bill counters typically last 5–10 years in most business environments. In fact, many customers report their units running well beyond the 10-year mark with no significant issues, a testament to the build quality. Heavy-duty models used in high-volume settings may need to replace components more frequently, but they still maintain reliable performance over the same lifespan. Consistent cleaning and following usage guidelines will help maximize longevity.
Do I need special training to operate a bill counter?
Do I need special training to operate a bill counter?
No, the Cassida bill counters are designed for intuitive operation with minimal training. Most users can operate basic counting functions within minutes. Advanced features, such as batch counting or counterfeit detection settings, may require reviewing the user manual; however, overall operation remains straightforward.
What's the best bill counter for small businesses?
What's the best bill counter for small businesses?
For small businesses with a moderate cash volume, the best choice is a basic bill counter with batch counting and UV counterfeit detection. Look for models that process around 800–1,000 bills per minute and have a 200–300 bill hopper capacity – that’s more than enough for typical daily deposits without paying for unnecessary high-end features.
And if you’re using Cassida bill counters, you don’t need to stress about specs. All Cassida models include the essential features small businesses need, so you’re already covered.
Can bill counters count damaged or worn bills?
Can bill counters count damaged or worn bills?
Cassida bill counters can process moderately worn bills. Heavily damaged, torn, or taped currency may cause misfeeds or jams. Excessively worn bills should be counted manually or exchanged at your bank for a replacement. Keeping sensors and rollers clean improves performance with imperfect bills.






















