2-Pocket Mixed Bill Counter offers the most convenient and accurate way to count and organize cash
(3-5 business days).
9900RPremium 2-Pocket Bank-Grade Mixed Denomination Money Counter
- Unleash Precision & Protection with Premium Bank-Grade: Say goodbye to manual counting and hello to lightning-fast accuracy and reliability. This powerful 2-pocket unit not only counts your bills with ease, but also identifies their denominations and sorts them by value, design, face, and orientation.
- Effortlessly handles mixed denominations and mixed currencies and even provides a detailed report with printing capabilities. With innovative multi-sensor (UV, MG, IR, 2CIS) counterfeit detection, this powerhouse keeps a vigilant eye on every bill, recording its serial number and detecting half, chain, and double bills.
- Maximize Efficiency & Control: This professional and powerful machine is designed to keep up with the fast pace of business. Its adjustable speed of 800 and 1000 bills per minute allows for seamless adaptation to any bill condition. The user-friendly control panel with touch screen UI and intuitive user interface makes it easy to switch between modes (Mix, Sort, Count, Face, Orient, VBatch, DSort) and functions (Batch, Add, Add+Batch, Multi-Currency, Auto Currency, Auto/Manual Start).
|Dual CIS Image Recognition|
|Variable Ink Detection|
|Security Line Detection|
|Large 3.5" TFT Display|
|Modes: MIX, SORT, FACE, ORIENT, VBATCH, DSORT, COUNT, AUTO & MANUAL COUNT|
|COUNT - Counts the number of bills|
|MIX - Counts mix denomination|
|VBATCH - Batches by preset value|
|SORT - Sorts by denomination|
|DSORT - Sorts bills by design|
|FACE - Sorts bills by front or back side|
|ORIENT - Sorts bills by orientation|
|ADD - Keeps a running count|
BATCH - Arranges a stack into preset quantities
|ADD/BATCH - Batches and monitors the running total|
|AUTO/MANUAL - Auto or Manual count start|
|USD, CAD, MXN, EUR, GBP (pre-installed currencies only)|
|800, 1000 pcs/min|
|Countinous Counting and Sorting with the Reject Pocket|
|Dual CIS Counterfeit Detection|
|UV: Ultraviolet Sensors|
|MG: Magnetic Sensors|
|MT: Metallic Thread Security|
|IR: Infrared Sensors|
|DD: Double Dimension Validation|
|DB: Double Bill Thickness Verification|
|ID: Image Processing Technology|
|Brand new, Worn, Slightly damaged, Slightly ripped. Not suitable for very worn bill|
|3-year product warranty and Lifetime technical support|
|1 x Cassida 9900R Mix Denomination Money Counter|
|1 x User Manual|
|1 x Dust Cover|
|1 x Power Cord|
|1 x Maintenance Kit|
Tired of spending countless hours manually counting cash and worrying about counterfeit bills? Looking for a reliable and efficient solution to manage your cash flow? Have you considered the Cassida 9900R USA Premium Bank-Grade Money Counter Machine?
Two Pockets Are Always Better Than One...
- Versatile and Accurate: The Cassida 9900R USA Premium Bank-Grade Money Counter Machine is capable of counting both value and number of bills, sorting by Denomination, Face, and Orientation, and handling mixed denominations and currencies with precision.
- Advanced Counterfeit Detection: With multi-sensor (UV, MG, IR, 2CIS) counterfeit detection, this machine ensures the authenticity of every bill counted and records the serial number of each bill, providing a high level of security.
- User-Friendly Design: The machine's intuitive touch control panel with a TFT touch display makes it easy to navigate between counting modes and functions, providing a seamless user experience.
- Quality and Warranty: Built in the USA by US-based professionals with over 20 years of experience in the industry, the machine comes with a 3-year extended warranty and free lifetime professional support, ensuring a high level of reliability and customer satisfaction. Additionally, an external display is included for added convenience..
65% faster than a traditional bill counter
Count on Cassida 9900R to make your money smarter!
- Banks: The Cassida 9900R USA Premium Bank-Grade Money Counter Machine provides a high level of accuracy, speed, and security, making it a valuable asset for banks dealing with high volumes of cash transactions. Its advanced counterfeit detection feature and ability to handle mixed denominations and currencies make it a reliable and efficient tool for banks.
- Medium to Large Businesses: This machine is perfect for businesses dealing with large amounts of cash on a regular basis. Its ability to count both the value and number of bills and sort by denomination, face, and orientation makes it a versatile and efficient tool for managing cash flow. Additionally, its user-friendly design and USA-based support provide a high level of convenience and reliability.
- Casinos: Casinos deal with a significant amount of cash and require a high level of security and accuracy when handling it. The Cassida 9900R USA Premium Bank-Grade Money Counter Machine's advanced counterfeit detection feature and ability to handle mixed denominations and currencies make it an ideal tool for casinos. Its adjustable speed and detailed record display also make it easy to keep track of transactions and balances.
- Grocery Stores: The Cassida 9900R USA Premium Bank-Grade Money Counter Machine can help grocery stores manage their cash flow efficiently and accurately. Its ability to handle mixed denominations and currencies, count both value and number of bills, and sort by denomination, face, and orientation makes it a valuable tool for grocery stores. Its user-friendly design and USA-based support also provide added convenience and reliability.
Designed, Engineered & Inspected in the USA
America’s #1 Brand in Currency Handling Products
The Premium Bank-Grade Money Counter is the ideal solution for high-volume counting tasks and businesses dealing with multiple currencies. This machine counts bills with precision and quickly identifies their denominations, making it a valuable asset to any organization. The machine can flawlessly handle mixed denominations and mixed currencies, allowing for versatility in a fast-paced business environment.
In addition to its accuracy and versatility, this machine also offers top-of-the-line security features. With innovative multi-sensor (UV, MG, IR, 2CIS) counterfeit detection, this machine records the serial number of each bill and detects half, chain, and double bills, ensuring the authenticity of every bill counted. This feature ensures that the user can have peace of mind when handling large sums of money.
The machine's user-friendly design makes it simple and convenient to use. The convenient control panel with touchscreen UI and easy-to-navigate user interface make it simple to switch between counting modes and functions, allowing for a seamless user experience. The machine is designed specifically for North American businesses by US-based professionals with over 20 years of experience in the industry, ensuring the highest level of compatibility and quality.
Invest in the Premium Bank-Grade Money Counter and take advantage of its accuracy, versatility, security, and user-friendly design. This powerful 2-Pocket mixed denomination value counter and sorter is made in the USA and built to deliver a high level of performance, making it a valuable asset to any organization.
|Hopper: 500 Bills , Stacker: 250 Bills|
|TFT Touch Screen|
Desk Space (in)
|IR | UV | MG | Dual CIS|
|User Manual | Sales Sheet|
Where is the serial number for my unit? What does it look like?
An example serial number is shown below. The format will always be the same, 6 numbers, followed by '0011R' and ending in 5 numbers: ######0011R#####
How do I clean and maintain my unit?
For additional asistance with how to clean your 9900R see PDF below
Why does my unit jam?
- If bills are fed incorrectly into the Cassida 9900R
- If bills have foreign objects like clips, etc.
- If a bill enters the path crookedly
- If bill guides are not installed properly
Please refer to the below diagram for proper loading
- If bills are very worn, torn, 'soft', or folded, the bills the bills may crumple in the bill path and get stuck.
- If jamming occurs frequently, there may be an issue with the feed gap adjustment, If the gap is too wide, the 9900R will be able to accept more than one note at a time into the bill path which will frequently cause jamming.
To learn how to adjust the feed gap, please refer to the PDF below.
What is a feed gap? How do I adjust it?
For detailed instructions on how to adjust the feed gap of your unit please refer to the link below:
What does this error mean?
1. Ensure bills are correctly stacked in the hopper.
2. Adjust the feed gap (ref. section 6.2 Feed Gap Adjustment of the 9900R User Manual).
1. Bills should be loaded into the hopper correctly (ref. section 2.2 Loading the Hopper of the 9900R Manual).
2. The feed gap needs adjustment (ref. section 6.2 Feed Gap Adjustment of the 9900R User Manual).
Hopper Sensor Error
1. Ensure the Hopper Sensor is not covered.
2. Clean the Hopper Sensor.
The sensors should be cleaned (ref. section 6.1 Maintenance of the 9900R User Manual).
Stacker Sensor Error
1. Ensure the Hopper Sensor is not covered.
2. Clean the Stacker Sensor.
The sensors should be cleaned (ref. section 6.1 Maintenance of the 9900R User Manual).
|Main Motor Error||Motor problem or speed sensor damaged.||Technical support is required. Contact the Cassida technical service center (ref. section 6.6 Contact Information).|
|Back Door Open||The back door is not securely closed.||
Ensure the back door is closed. Press Start to continue.
|Unit Does Not Turn On||
1. Ensure the power cord is plugged i.
2. Check the fuse and replace if damaged (under the power outlet).
If the problem persists, refer to section 6.6 (of the 9900R User Manual) Contact Information to contact the Cassida service center for additional support.
|Motor/Rollers Do Not Rotate||Turn off the unit and remove any jammed bills or foreign objects.||If the problem persists, refer to section 6.6 (of the 9900R User Manual) Contact Information to contact the Cassida service center for additional support.|
|Motor/Rollers Keep Turning||
1. Ensure the lid is properly closed.
2. Turn the unit OFF/ON.
|If the problem persists, refer to section 6.6 (of the 9900R User Manual) Contact Information to contact the Cassida service center for additional support.|
|Unit Does Not Detect Counterfeit Bills||
1. Make sure the unit is not in COUNT mode (detections are disabled).
2. Clean ALL sensors (ref. section 6.1 Maintenance of the 9900R User Manual).
3. Calibrate the unit (ref. section 6.3 Calibration Procedure of the 9900R User Manual).
|Open the back door and remove the stuck bills or foreign objects. Ensure the detection block is securely back in position and close the back door (ref. section 6.1 Maintenance of the 8800R User Manual).|
|Bill Jams or Unsmooth Bill Feed||
1. Turn OFF the unit and remove any objects from the bill path.
2. Clean the sensors (ref. section 6.1 Maintenance of the 9900R User Manual).
3. Adjust the feed gap (ref. section 6.2 Feed Gap Adjustment of the 9900R User Manual).
4. Load bill correctly (ref. section 2.2 Loading the Hopper of the 9900R User Manual).
Remove all bills from the stacker and the reject pocket. Recount. If excessive error occur, ensure:
1. Bills are loaded correctly (ref. section 2.2 Loading the Hopper of the 9900R User Manual).
2. The feed gap is adjusted fittingly (ref. section 6.2 Feed Gap Adjustment of the 9900R).
3. The sensors are clean (ref. section 6.1 Maintenance of the 9900R User Manual).
4. The unit is calibrated (ref. section 6.3 Calibration Procedure of the 9900R User Manual).
If the problem persists, refer to section 6.6 (of the 9900R User Manual) Contact Information to contact the Cassida technical service center for additional support.
Does my unit detect counterfeit notes?
What do MG, UV, and IR stand for? What's the difference?
MG – Magnetic Feature Detection – US currency uses specific magnetic ink at exact locations to provide a unique magnetic signature on each denomination note. By scanning each bill for the presence and location of these features, the 9900R is capable of detecting the minute magnetic signals present on these bills and will flag any notes that do not have these features present, in the correct locations. Certain counterfeit notes do not have the same features and will be rejected by the 9900R as ‘SUSPECT’.
UV – Ultraviolet Feature Detection – Certain features are hidden to the naked eye on all US currencies. In order to detect these features, the 9900R has special ultraviolet emitters and sensors capable of detecting the exact ultraviolet anti-counterfeit features built into each denomination note. These are referenced against known-genuine currency and used to flag any notes that do not display the correct UV features on the suspect notes.
IR – Infrared Feature Detection – Similar to UV, US currency contains hidden infrared features that can only be detected by infrared illumination and detection. The 9900R scans each bill for the presence and accuracy of these features and fails any bills not meeting these criteria as ‘SUSPECT’.
What could cause false counterfeit detection?
If sensors are dirty or damaged, the 9900R will not be able to detect the necessary anti-counterfeit features needed to verify currency as genuine.
Another possible reason is that the detection sensors may be incorrectly calibrated, lost reference, or be under operating conditions that cause false positives. In order to reduce these error types, it is advised to operate the unit out of direct sunlight and reduce interference that may cause sensor errors. If this occurs frequently under normal operation, please contact Cassida Technical Support for troubleshooting or service.
Why is my unit counting notes incorrectly?
The second most common reason for improper counting is poor maintenance of the unit. Each sensor needs to be clean and free of debris to operate correctly. Due to the complexity of the sensing mechanisms, the unit must be able to sense all features which are expected of genuine currency. Both ‘SUSPECT’ errors, and wrong denomination may occur if sensors are obscured.
In rare cases, electromechanical failure of the unit will cause all notes to be sensed incorrectly. For frequent, repeatable improper denomination errors, please contact Cassida Technical Support for repair.
Why does my unit reject so many notes?
For more information on the different modes and features please refer to the 9900R User Manual that came with the unit.
Does this unit sort bills?
For more information on the different modes and features please refer to the 9900R User Manual that came with your unit.
Does this unit recognize note value?
For more information on the different detection sensors please refer to the 9900R User Manual that came with your unit.
What type of fuse does this unit use?
What does the 3-year warranty cover?
For warranty information, please visit:
To activate your warranty in the US or Canada, please register your product online by visiting www.CassidaUSA.com/warranty-registration.html
In other countries, go to www.CassidaGlobal.com
In most cases, the malfunction of the machine can be resolved by cleaning the unit. Please refer to the 9900R User Manual for guidelines.
What do I do if my unit is defective when I receive it?
What information do I need to provide for a support claim?
- Your contact information so we may respond.
- The product serial number – To find your serial number refer to FAQ question, "Where is the serial number for my unit? What does it look like?"
- The subject of your request
- A brief description of the failure that has been encountered
How do I get my unit repaired?
How can I reach Cassida customer and technical support?
At counting speeds of 800, 1000, 1200, 1400, and even 1500 bills per minute, our counterfeit detector, bill counter and sorter solutions provide unparalleled efficiency and convenience to your business.
An automatic cash counter removes the “human error” factor from your money counting by unfailingly supplying 100% accurate counts. Inbuilt counterfeit detection systems stop illegitimate bills more reliably than any other method.
All of our products come equipped with at least a 1-year warranty that shields you against device-related failures and manufacturing defects, therefore ensuring uninterrupted functioning and preventing productivity loss for your business.
High-end infrared, ultraviolet, magnetic ink, and size detection systems ensure that your cash is counted rapidly and correctly, while also protecting your company from fake bills. Compact design adds further convenience.
Easy to Use
Cassida products are expertly designed to be used effectively by people with no previous training. Simply follow the instructions outlined in the user manual. The products work out of the box, with no special setup needed.
Our range of money counting and counterfeit detection products is designed to offer solutions to all businesses which work with cash on a regular basis, regardless of size. Our highly competitive pricing reflects that.